Privacy Policy

Last updated: 16 August 2026

MzansiClick respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains the types of information we may collect, why we collect it and how it may be used when you use the MzansiClick platform.

1. Information We Collect

Depending on how you use MzansiClick, we may collect information such as:

• Your name and email address when you create an account.
• Business names, descriptions, services, contact details and operating areas.
• Images, logos and other content uploaded for a business website.
• Subscription and payment status information.
• Technical information necessary to operate, secure and maintain the platform.

2. How We Use Information

Information may be used to:

• Create and manage your MzansiClick account.
• Create, publish and maintain your business website.
• Display your business in the MzansiClick directory where you have chosen or agreed to be listed.
• Manage subscriptions and payment records.
• Communicate with you about your account or service.
• Maintain the security and reliability of MzansiClick.
• Improve the platform and its services.

3. Public Business Information

Information that you provide for publication on your business website or directory listing is intended to be publicly visible. This may include your business name, business email address, telephone number, operating area, opening hours, services, photographs and other business information.

You should not publish personal or confidential information that you do not want visitors to see.

4. Account Information

Account information such as your login credentials is not intended to be publicly displayed. Passwords should be stored using appropriate secure password hashing and are not displayed as part of your public website or directory listing.

5. Payments

Payments may be processed by an external payment service provider. MzansiClick may retain information required to identify and manage a payment or subscription, such as a payment reference, amount, payment status and subscription status.

MzansiClick does not require customers to publish banking or card details on their MzansiClick website.

6. Sharing of Information

MzansiClick does not sell customer personal information as a business model.

Information may be shared with service providers where reasonably necessary to operate MzansiClick, such as hosting, email or payment service providers, or where disclosure is required by law.

7. Security

Reasonable technical and organisational measures are used to protect information against unauthorised access, loss, misuse or alteration. However, no internet-based service can guarantee absolute security.

8. Information Retention

Information may be retained for as long as reasonably necessary to provide the service, maintain legitimate business and transaction records, resolve disputes, meet legal obligations and protect the platform.

9. Your Information

Subject to applicable law, you may request access to personal information held about you or ask for inaccurate information to be corrected.

Where appropriate and subject to legal or operational requirements, you may also request deletion of personal information that MzansiClick no longer needs to retain.

10. Cookies and Technical Data

MzansiClick may use cookies or similar technologies where necessary for functions such as login sessions, security and operation of the website. Additional analytics or measurement technologies may be introduced in the future and this Privacy Policy may be updated accordingly.

11. Third-Party Services

MzansiClick may use third-party services to provide functions such as hosting, email delivery and payment processing. These providers may process information according to their own privacy policies and applicable legal requirements.

12. Protection of Personal Information

MzansiClick intends to process personal information in accordance with applicable South African privacy and data protection requirements, including the Protection of Personal Information Act (POPIA).

13. Changes to This Privacy Policy

This Privacy Policy may be updated as MzansiClick develops or as its services and legal requirements change. The latest version will be published on the MzansiClick website together with its updated date.

14. Contact

Questions, concerns or requests relating to personal information or this Privacy Policy may be submitted using the contact details provided by MzansiClick.